Patient Rights and Responsiblities

Patient Rights
To be informed and educated in a language that you can understand.
To receive medical advice and treatment which fully meets the currently accepted standards of care & quality.
To be given a clear description of your medical condition, estimated cost of treatment and to involve you in decision about your care.
To have your privacy & dignity and your religious and cultural beliefs respected.
To have information regarding your medical condition kept confidential.
To have information of your care providers.
To have a safe and protected environment for you & your relatives.
To make suggestions & voice complaints.
To refuse treatment.
To have access to your clinical records.
To be protected from physical abuse and neglect.
To obtain informed consent from you before any procedure/surgery/treatment/anesthesia/ initiation of any research protocol/blood& blood product transfusion.
Right to seek an addition opinion regarding clinical care.
Patient Responsiblities
Provide complete and accurate information about his/her health, including present condition, past illness, hospitalization ,medications, natural products and vitamins and any other matters that pertain to his/her health.
Provide complete and accurate information including full name, address and other information.
To ask questions when he/she does not understand with the doctor or other member of healthcare team tells about diagnostic or treatment. He/she should also inform the doctor member if he/she anticipates problems in following prescribed treatment or considering alternative therapies.
Abide by all hospital rules and regulations more importantly :

• Comply with the visitor policies to ensure the rights and comfort of all patients. Be considerate of noise level, privacy and safety. Weapons are prohibited on premises.
• Treat hospital staff, other patients and visitors with courtesy and respect.
To be on time in case of appointments .To cancel or reschedule as far in advance as possible in case of cancellation or rescheduling of the appointment.
Not to give medication prescribed for him/her to other.
Provide complete and accurate information for insurance claims and work with the hospital staff and doctors to make payment arrangements.
To communicate with the healthcare provider if his/her condition worsens or does not follow the expected course.
To pay for services billed for in a timely manner as per the hospital policies.
To respect that some other patients medical condition may be more urgent than yours and accept that your doctor may need to attends them first.
To respect that admitted patient and patients requiring emergency care take priority for your doctor.
To follow the prescribed treatment plan and carefully comply with the instructions given.
To accept, where applicable, adaptations to the environment to ensure a safe and secure stay in hospital.
To accept the measures taken by the hospital to ensure personal privacy and confidentiality of medical records.
Not take any medications without the knowledge of doctor and healthcare professional.
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